RIKKA TAKAYAMA recognizes the importance of protecting personal information in the services provided on this website and complies with the laws regarding the protection of personal information. RIKKA TAKAYAMA recognizes the importance of protecting personal information in the services provided on this website.

Personal information

Personal information” refers to ‘personal information’ as defined in the Act on the Protection of Personal Information, and refers to information about a living individual that can identify the specific individual by name, date of birth, address, telephone number, contact information, and other descriptions, etc., contained in the information, as well as information that can identify the specific individual by itself, such as appearance, fingerprints, voice print data, and health insurance card insurer number. Information that can identify a specific individual from said information alone, such as name, date of birth, address, telephone number, contact information, and other descriptions contained in said information.

Method of collecting personal information

We may request personal information such as name, date of birth, address, telephone number, e-mail address, bank account number, credit card number, and driver's license number when a user registers for use. In addition, transaction records and payment information, including the user's personal information, between the user and our partners (including information providers, advertisers, and advertisement distributors, etc.; hereinafter referred to as “partners”) will be used by our partners to provide the user with the service. Hereinafter referred to as “partners”). The information may be collected from our partners (including information providers, advertisers, advertisement distributors, etc.; hereinafter referred to as “partners”).

Purpose of collecting and using personal information

To provide and operate our services

To respond to inquiries from users (including to confirm the identity of the user)

To send you information on new features, updates, campaigns, etc. of the service you are using, as well as information on other services provided by the Company.

To contact you as necessary for maintenance, important notices, etc.

To identify users who have violated the Terms of Use or who are attempting to use the service for illegal or unjust purposes, and to refuse their use of the service.

To allow users to view, change, or delete their own registration information, or to view the status of their use of the service.

To bill users for paid services.

For purposes incidental to the above purposes of use

Change of purpose of use

The Company shall change the purpose of use of personal information only when it is reasonably recognized that the purpose of use is related to the purpose of use before the change.

In the event of a change in the purpose of use, the Company shall notify the user or publicly announce on this website the purpose of use after the change by the method prescribed by the Company.

Provision of Personal Information to Third Parties

Except in the following cases, we will not provide personal information to a third party without obtaining the prior consent of the user. However, this excludes cases permitted under the Personal Information Protection Law and other laws and regulations.

When it is necessary for the protection of the life, body, or property of an individual and it is difficult to obtain the consent of the individual.

When the provision of personal information is especially necessary for improving public health or promoting the sound growth of children, and it is difficult to obtain the consent of the individual concerned.

When it is necessary to cooperate with a national agency, a local government, or an individual or entity entrusted by either a national agency or local government to execute affairs prescribed by law, and obtaining the consent of the individual is likely to impede the execution of such affairs.

When we have notified or announced the following matters in advance, and when we have notified the Personal Information Protection Committee

The purpose of use includes provision to a third party

Data items to be provided to the third party

Means or method of provision to third parties

Cessation of provision of personal information to third parties at the request of the individual

The method of accepting the request of the person in question

Notwithstanding the provisions of the preceding paragraph, in the following cases, the party to which the relevant information is provided shall not fall under the category of a third party.

(i) When we outsource all or part of the handling of personal information within the scope necessary for the achievement of the purpose of use

When personal information is provided as a result of the succession of business due to a merger or other reasons

When personal information is used jointly with a specific person, and the Company notifies the person in advance or makes the information readily accessible to the person in advance to that effect, the items of personal information jointly used, the scope of joint use, the purpose of use by the person using the information, and the name of the person responsible for managing the personal information or the name of the person responsible for the management of such personal information is made readily accessible to the individual.

Disclosure of Personal Information

When we receive a request for disclosure of personal information from the person concerned, we will disclose it to the person concerned without delay. However, we may decide not to disclose all or part of the personal information in the following cases, and if we decide not to disclose the personal information, we will notify you to that effect without delay. A fee of 1,000 yen will be charged for each case of disclosure of personal information.

When there is a risk of harm to the life, body, property, or other rights or interests of the person concerned or a third party

If there is a risk of significant hindrance to the proper conduct of our business

If it violates any other laws or regulations.

Notwithstanding the preceding paragraph, as a general rule, the Company will not disclose non-personal information, such as historical information and characteristic information.

Correction and deletion of personal information

If the User's personal information held by the Company is incorrect, the User may request the Company to correct, add, or delete (hereinafter referred to as “correct, etc.”) the personal information in accordance with the procedures prescribed by the Company. If the User's personal information is incorrect, the User may request that the Company correct, add, or delete (hereinafter referred to as “correct, etc.”) his/her personal information in accordance with the procedures prescribed by the Company.

If we deem it necessary to respond to the request from the user as described in the preceding paragraph, we will make the correction, etc. to the relevant personal information without delay.

In the event that the Company makes corrections, etc. based on the preceding paragraph or decides not to make such corrections, etc., the Company will notify the User of such decision without delay.

Suspension of Use of Personal Information, etc

When we receive a request from a customer to stop using or delete (hereinafter referred to as “stop using, etc.”) his/her personal information on the grounds that it has been handled beyond the scope of the purpose of use or that it has been obtained by wrongful means, we will conduct the necessary investigation without delay. When a request is made to suspend the use of personal information or to erase such information (hereinafter referred to as “suspension of use, etc.”) on the grounds that the information is handled beyond the scope of the purpose of use or that the information was obtained by wrongful means, we will conduct the necessary investigation without delay.

If, based on the results of the investigation described in the preceding paragraph, we determine that it is necessary to comply with the request, we will suspend the use of the relevant personal information without delay.

When the Company suspends the use of personal information in accordance with the preceding paragraph, or decides not to suspend the use of personal information, the Company will notify the user of this decision without delay.

Notwithstanding the preceding two paragraphs, in cases where the suspension of use involves a large amount of cost or where it is otherwise difficult to suspend the use of personal information and alternative measures can be taken to protect the rights and interests of the user, these alternative measures shall be taken.

Privacy Policy Changes

The contents of this Privacy Policy may be changed without notice to the user, except as otherwise provided by law or otherwise in this Policy.

Unless otherwise specified by the Company, the revised Privacy Policy shall take effect from the time it is posted on this website.